Business and Consumer Terms
Modifications to the Sites and Limited Promotions
Grenade reserves the right in its sole discretion, at any time and from time to time without notice to change, modify, alter, suspend or discontinue any feature, service, product, content or functionality offered through the Sites (“Modifications”). Such Modifications may include but are not limited to offering opportunities or promotions to some but not all users of the Sites; adding premium features with or without charge; requiring registration or verification for use of any feature; or discontinuing any part or all of the Sites.
All features, content, specifications, products and prices of products and services described or otherwise depicted on the Sites are subject to change at any time at Grenade’s sole discretion without notice. Grenade makes all reasonable efforts to accurately display the attributes of the products, including the applicable colors, however we cannot guarantee that your computer system will accurately display the attributes of such products. The inclusion of any products or services on the Sites at any particular time does not imply or warrant that these products or services are available at that time or available for shipment to your preferred shipping location.
It is your responsibility to confirm and obey all applicable federal, state, local and international laws in regard to the sale, possession and use of any item purchased from the Sites, including but not limited to any minimum age requirements. By placing an order, you represent and warrant that such use will be only in a lawful manner and not for re-sale or distribution to third parties and that you are authorized to use the credit card or other payment method you have used in connection with such order. Grenade reserves the right to refuse any order or transaction you place through the Sites. Additionally, Grenade may limit or cancel quantities or orders purchased per registrant, person, per household or per order, for a violation of any of the Policies or otherwise as Grenade determines in its sole discretion. Grenade specifically reserves the right to limit, cancel or otherwise prohibit orders that in Grenade’s sole determination appear to be placed, by unauthorized dealers, resellers, distributors or other person(s) for the purpose of resale to third parties. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event Grenade makes any change to or cancel an order, Grenade will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
All orders made on the site shall be subject to the applicable Product Returns and policy in place at the time of order.
Subject to compliance with the shipping restrictions contained on the site, all products will be shipped to the address provided at the time of order and subject to such shipping costs as set forth at the time of purchase.
Credit card providers may make additional charges, please check with your provider prior to purchasing. Grenade will not be resposible for any additional charges incurred.
Site Materials and Postings
Except as otherwise explicitly noted, all information, materials and other content on the site, including but not limited to all text, images, designs, images, photographs, videos and other materials (the “Materials”), are the copyrighted property of Grenade. You acknowledge and agree that the Materials and the copyrights, trademarks, trade dress and/or other intellectual property in connection with such Materials is owned, controlled or licensed by Grenade. The Materials on the site are intended solely for your personal, non-commercial use. Unless Grenade explicitly authorizes otherwise in writing, you may not download, copy, transmit, reproduce, publish, distribute, modify or otherwise exploit the Materials in any manner other than for your non-commercial use of the site. No right, title or interest in any Materials is transferred to you through your use of the site, regardless of whether or not the Materials are configured to enable the download or copying thereof. Where the site is configured to enable the download or copying of any Materials, such download or copying, shall be for your personal non-commercial use only. In no event shall you remove any intellectual property notices, or be permitted to utilize the Materials for any commercial purposes. Further, in no event shall you decompile, disassemble, or reverse engineer any code, function or feature on the site.
You shall never challenge or encourage anyone to challenge Grenade’s ownership of or the validity of Grenade’s trademarks, logos, trade dress, service marks or any application or registration thereof (“Grenade Marks”). You shall not at any time or in any manner, knowingly or intentionally, engage or perform in any activity or permit any act, which may in any way adversely affect any Grenade Marks or Grenade’s rights therein. Nothing contained on the site grants or should be construed as granting, by implication, estoppel or otherwise any license or right to use any Grenade Marks displayed on the site without the written permission of Grenade.
The Materials contained on the sites are for information purposes only and are not meant to be a substitute for the advice of a licensed professional of your personal due diligence with respect to your personal attributes. For the avoidance of doubt, the Materials do not constitute medical advice in any manner including but not limited to advice with respect to the diagnosing or treatment of health problem or disease. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease. You should consult your doctor before takings any products or otherwise engaging in any exercise, training or activities contained or discussed on the site. Due to the unique restrictions of amateur and professional sports organizations (ie. WADA, NCAA, NFL, MLB, NBA, UIL, etc), it is recommended that you consult with the appropriate governing body or organization before taking any product or engaging in any other activity contained on the sites. Grenade is not responsible for any medical, health, or other eligibility that may result from you consuming any product or engaging in any activity described on the Sites or from information, which you obtain from the Sites.
Personal Information Submitted Through the sites
Minor Use of the Site
The site is not directed to children under the age of 13, and we will not knowingly collect personally identifiable information from children under 13. Further, you must be 18 years or older to register to use the sites and make any purchase in connection thereto. By registering or purchasing any product or service, you represent and warrant that you are 18 or older and authorized to enter into the transaction contemplated therein. You agree to abide by any such restrictions, and not to help anyone avoid such restrictions. WE STRONGLY RECOMMEND THAT PARENTS PARTICIPATE IN THEIR CHILDREN'S EXPLORATION OF THE INTERNET AND ANY ONLINE SERVICES AND USE THEIR BROWSER'S PARENTAL CONTROLS TO LIMIT THE AREAS OF THE INTERNET TO WHICH THEIR CHILDREN HAVE ACCESS.
Links to Other Web Sites and Services
All aspects of the Site, including but not limited to the Materials are provided "as-is" and Grenade disclaims any and all warranties, whether expressed or implied, including, without limitation, implied warranties of title, merchantability, fitness for a particular purpose, or non-infringement that results from use of the sites. The Materials are not intended to convey medical advice, or be a substitute for the services or advice of licensed professional. We strongly encourage you to seek the advice of a licensed professional regarding any mental or physical health or wellness questions prior to taking any dietary and nutritional products or engaging in any other activity discussed on the sites. Grenade is not responsible for any incorrect or inaccurate content posted on the sites, whether posted by users of the site, or by any of the equipment or programming associated with or utilized by the site. Grenade is not responsible for the conduct, whether online or offline, of any user of the site. The site may be temporarily unavailable from time to time for maintenance or other reasons. Occasionally there may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order). Grenade is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email, or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users.
Limitation of Liability
Except in jurisdictions where such provisions are restricted, in no event will Grenade be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your use of the site, even if Grenade is aware or has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Grenade’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the lesser of: (a) the amount paid, if any, by you to Grenade for the products or service on any Sites; and (b) one hundred dollars ($100). Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
Time Within Which Claims Must Be Brought
Transparency in Supply Chain Disclosure – US website
The state of California requires the following disclosure statement as of January 1, 2012, pursuant to the "Transparency in Supply Chain Act of 2010".
All of the dietary and nutritional supplements marketed by Company and many of the ingredients used in those products, are manufactured in the U.S., in accordance with applicable U.S. labor laws. While some of the ingredients used in our dietary and nutritional supplements are sourced from foreign countries, Grenade’s finished products are manufactured in the U.S. in compliance with the current Good Manufacturing Practices ("cGMPs") for dietary supplements. UK and EU products may be manufactured outside of the U.S.
Grenade’s products are marketed across the U.S. and throughout the world. Grenade is committed to marketing only safe and effective dietary and nutritional supplements, and to conducting business in compliance with applicable law. Grenade exhibits and promotes the highest standards of honest and ethical conduct in our dealings and we hold our manufacturers, suppliers, retailers and distributors to the same standard. Each of Grenade’s manufacturers and suppliers are carefully selected based on their reputation and evaluation by Grenade, prior to entering into a business relationship. In addition, Grenade conducts in-person inspections and audits of our manufacturers and suppliers to ensure they are operating in compliance with the cGMPs. The terms of our agreements with manufacturers require that they shall not use child labor in the manufacturing, packaging or distribution of products; they shall provide their employees with a safe and healthy workplace in compliance with all applicable laws; they shall only employ persons whose presence is voluntary; they shall not use prison labor or use corporal punishment or other forms of mental or physical coercion as a form of discipline of employees; they shall comply with all applicable federal, state and local laws and regulations including without limitation, applicable wage, hour, labor and environmental laws including but not limited to minimum wage, overtime and maximum hours; and they shall agree to utilize fair employment practices as defined by applicable laws.
Grenade is not aware of any slavery, human trafficking or other abhorrent and illegal labor practices in connection with any ingredient manufactured or supplied to us by foreign vendors.
Domestic Use; Export Restrictions
Grenade controls the site from its offices located within the UK. Users who access the site do so upon their own accord and are solely responsible for compliance with local laws. No Materials may be downloaded in violation of United States export control laws, which prohibit the exportation of certain technical data and software to certain territories.